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Global Business and Outsourcing Services

The AMR Research Global Business and Outsourcing Services Market Service covers the consulting, IT services, and outsourcing market, including business process outsourcing (BPO) and knowledge process outsourcing (KPO). The research focuses on the consulting and outsourcing service trends that affect corporate transformation initiatives, shared services, and ongoing operations.




Published Research[View All]

The Viability of Platform BPO and Supply Chain Services: A Discussion With Tata Consultancy Services' Abid Ali Neemuchwala

EH&S Content: A Foundational Component of Green Product Supply Networks

Top Technology Trends in the Apparel Market: The Fourth Annual Apparel Research Study and Analysis


View All Global Business and Outsourcing Services Research
Agenda Topics

The Outsourcing Innovation Index: In Pursuit of Non-Linear Growth

Steering Your Global Sourcing Strategy: Advisors That Can Help

Defining the Knowledge Process Outsourcing Market

The State of HR Outsourcing: Does This Market Have a Future?

Oracle Finally Gets Industry-Specific with the Help of Accelerate Partners

Rolling Out ERP into Emerging Markets: Consultants That Can Help

Good Governance for Outsourced Application Services

What Are the Concrete Benefits of Procurement Outsourcing?

Beating Staff Augmentation Addiction: How Moving to Service Levels Helps the Business and Reduces Risk

Core vs. Non-Core: Why It's a Moot Point and Anticompetitive Too

Is Supply Chain BPO For Real?

Top Market Issues

Non-Linear Business Models: Innovation in SaaS, Platform-Based Services, and BPO—The services and outsourcing market continues to grow despite market softening. How do SPs increase profitability and take success to the next level?

Offshoring, Outsourcing, and Global Delivery—Competitive operations at a large scale require a global, distributed approach, one that takes advantage of onshore, nearshore, and onshore delivery. What locations should service providers and corporations consider next in the accelerating war for global talent?

Good Governance and Retained OrganizationsCompanies have to invest more in their sourcing and governance functions to be successful in complex business networks. What is the optimal structure and operation for strategic sourcing and multivendor management organizations?

Representative Vendor Coverage
  • Accenture
  • Answerthink
  • BearingPoint
  • Capgemini
  • Ciber
  • Cognizant
  • CSC
  • Deloitte
  • EDS
  • Fujitsu Consulting
  • Genpact
  • HCL Technologies
  • Hitachi Consulting
  • IBM Global Business Services
  • Infosys
  • Itelligence
  • L+T Infotech
  • Mindtree Consulting
  • Neoris
  • Patni
  • Satyam
  • Tata Consultancy Services
  • T-Systems



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