Extracting Maximum Value from your SAP Support Contract

Teleconference Highlights

• Member co-lead sharing own best practices
• Structured methodology for maximum member interaction
• Facilitation by AMR expert analysts
• Member submitted questions prior to the event to shape discussion

Extracting Maximum Value from your SAP Support Contract

Wednesday, February 24, 2010 Bookmark to my calendar
Teleconference

Given the escalating cost of your SAP support contract it is vital more than ever to maximize the quality of service that you get from SAP Active Global Support. This teleconference will explore what best practices members are using for getting the most value. How do you get your support service requests resolved as quickly as possible? What services does Enterprise Support entitle you? Are members considering moving to the recently announced new Standard Support? Will this save you much money? How do you choose? Are the lower cost 3rd party providers a real option?

This is a member only event. If you have questions, please contact Kerin McGonagle.