Supply Chain Risk Classroom
8:30 a.m. – 9:30 a.m. | 9:45 a.m. – 10:45 a.m. | 11:00 a.m. – 12:00 p.m.

Embracing Risk in Global Supply Chains for Maximum Value
Noha Tohamy

Global companies are struggling to understand and mitigate risks across their extended supply chains in what can be considered the worst economic conditions of modern times. Their goal is to fulfill shrinking demand profitably and optimize their sourcing and manufacturing strategy to be well positioned for the next growth cycle. Companies are realizing the only winning strategy is to build an agile supply chain that can adapt to ever-changing risks and priorities.

Supply Chain Organization Classroom
8:30 a.m. – 9:30 a.m. | 9:45 a.m. – 10:45 a.m. | 11:00 a.m. – 12:00 p.m.

The Best Supply Chain Programs: 2009
David Aquino

Universities can lead the way in providing more universal supply chain management skillsets. Truly comprehensive programs, covering the full talent attribute model, would gain strong support from the industry. This classroom session will highlight the universities that are meeting the increased challenges of educating modern supply chain professionals. Key areas of the session include profiles of leading university programs, examples of executive education programs and industries current level of satisfaction, and priorities that the industry sees as critical to a successful program. We’ll also feature a status update on bringing key constituent groups together toward establishing a common curricula and governance model.

Supply Chain IT Classroom
8:30 a.m. – 9:30 a.m. | 9:45 a.m. – 10:45 a.m. | 11:00 a.m. – 12:00 p.m.

B2B Collaboration: Protecting Critical IP in a Global Marketplace
Dennis Gaughan and Jim Murphy

B2B collaboration has evolved from a focus on EDI transactions to include sharing critical intellectual property (design documents, customer data, and patient records) with partners across the value chain. Supply chain leaders need to balance the benefits of collaboration with the need to maintain their IP and the competitive advantage it can deliver. This challenge is compounded by an increasingly global marketplace and various regulatory requirements the organizations must comply with. This classroom session will look at the state of inter-enterprise collaboration and share best practices on leveraging and protecting the content that drives your organization’s competitive advantage.

Manufacturing Classroom
8:30 a.m. – 9:30 a.m. | 9:45 a.m. – 10:45 a.m. | 11:00 a.m. – 12:00 p.m.

Product Supply Strategy: The Changing Face of the Manufacturing Strategy
Mike Burkett, Roddy Martin, and Simon Jacobson

Leadership teams have discovered that demand-driven value network strategies require a product supply network capability that defines the next wave of strategic manufacturing change. This change goes beyond the strategic as well, delivering short-term cost and productivity benefits and complexity reduction. This session covers the top prioritized projects that AMR Research has found are being used by industry leaders across industries to transform product supply.

Sustainability Classroom
8:30 a.m. – 9:30 a.m. | 9:45 a.m. – 10:45 a.m. | 11:00 a.m. – 12:00 p.m.

Cracking the Code of the Sustainably-Focused Supply Chain
Stephen Stokes

Sustainability and green credentials are increasingly connected to overall performance and perception in organizations and supply chains. Sustainability is no longer an optional exercise but an element of brand, reputation, and compliance that is a critical part of strategic planning, a key focus for the execution of operations, and vital in investment decisions, partnering, procurement, and interactions across all supply chain activities. There has been a proliferation of websites, blogs, NGOs, conferences, and related services as the sustainability imperative has gone mainstream. However, what has been less forthcoming is the development of fact-based business approaches that can provide a roadmap for businesses that seek to increase their focus in sustainability and quantify both its costs and benefits. In this session, we will share research on how leading companies are integrating sustainability across their organizations and the frameworks and approaches they are using to derive value from it. We will additionally discuss how AMR Research is developing models, frameworks, and metrics that an organization can use to better structure, quantify, and monetize its sustainability-related activities.

Top 25 Classroom
8:30 a.m. – 9:30 a.m. | 9:45 a.m. – 10:45 a.m. | 11:00 a.m. – 12:00 p.m.

Leadership and the AMR Research Supply Chain Top 25
Debra Hofman

The Supply Chain Top 25 is an annual ranking that calls out those manufacturers and retailers among the Fortune Global 500 that display superior supply chain capabilities, performance, and leadership. This session provides an opportunity to ask questions and engage in more detailed dialog on this important topic. Participants who attend this session will learn more about the methodology used to determine the ranking, the supply chain strategies that differentiate the leaders, and the value of being demand driven. Note: the 2009 Report will be shared early in the conference.

Healthcare Classroom
8:30 a.m. – 9:30 a.m. | 9:45 a.m. – 10:45 a.m. | 11:00 a.m. – 12:00 p.m.

Transformation Trends in the Healthcare Value Chain
Hussain Mooraj and Wayne McDonnell

We are often asked a very simple question: “Why are identification of the patient as the end consumer in the healthcare value chain and creating visibility to patient-level demand so important?” Our in-depth research shows that those companies with a strong focus on creating visibility to patient-level demand and making use of that downstream demand information are 30% more likely to realize better profitability. Beyond profitability, these companies are also able to quantify improvements in asset utilization, inventory, perfect order performance, and new product launch. The Healthcare Value Chain classroom session will focus on the importance of downstream demand visibility, with attention on how healthcare value chain participants can use that information to optimize their commercial supply responses and new product launch and commercialization processes.

Supply Chain Council Classroom
8:30 a.m. – 9:30 a.m. | 9:45 a.m. – 10:45 a.m. | 11:00 a.m. – 12:00 p.m.

SCOR Executive Overview
Joe Francis, Executive Director, Supply Chain Council, Inc.

A number of companies have achieved dramatic improvement in supply chain performance through application of the SCOR™ framework to supply chain management. Originally created through collaboration between AMR Research and PRTM along with 35 companies, this framework provides a global open standard in supply chain definition, measurement, and best practices, including risk management and GreenSCOR sustainability profiles. This overview session provides:

• A brief walk-through of the SCOR framework
• Example case studies and applications with outcomes from companies whose improvements range to from multimillion- to multibillion-dollar savings
• Example industries as diverse as petrochemical, food, electronics, and aerospace
• Review of financial impacts from discrete cost savings to aggregate member share-value performance beating the DOW and S&P500

Lean Classroom
11:00 a.m. – 12:00 p.m. Only

Transforming to Lean Value Networks
Mike Burkett and Hussain Mooraj

Lean success at the plant has bloated inventory at supplier sites and distribution centers, resulting in waste valued in millions. This session identifies the key reasons for this sub-optimization and provides steps for reaping benefits from a more holistic view of demand-driven value networks. Lean pioneers have made great strides in their own manufacturing plants. However, extending lean projects to incorporate the greater value chain has been marooned by traditional definitions of value network relationships. It’s also been held hostage by cultural paradigms and a leadership vacuum. Key questions to be addressed include:

• Where is the waste (muda) in the value network?
• What are the top barriers to the leadership required?
• Who gets it right, and which practices work best?
• Does technology have a role in scaling lean to the value network?

Accenture-Sponsored Breakfast Roundtable

High Performance in a Volatile World: 7 Imperatives for Achieving Dynamic Supply Chains

This interactive session will share the findings from our recently released Supply Chain Mastery Research initiative. Based on surveys of more than 1,500 executives, the study focused on how organizations design and manage their end-to-end supply chains for flexibility and superior performance.

At a time when executives are under intense pressure to reduce costs while maintaining business performance, this session will provide invaluable insight into seven fundamental guiding principles that effectively serve as a line of demarcation between would-be and a true supply chain masters.

Wipro-Sponsored Breakfast Roundtable

Incremental Improvement vs. Corporate Transformation: What Leading Companies Are Doing in Today's Economy

The global economy is transitioning through extraordinary times. Today as companies strive to achieve their goals of cost, market, or product leadership while managing the global credit crunch, there is a need to get away from traditional approaches to organizational transformation. Many companies have tried to leverage technology to improve organizational performance and cost efficiency, but the path to this goal is scattered with challenges.

As companies strive to optimize their organizational processes, the million-dollar question is, “How much is good enough?” Continuous improvement through incremental improvements is sometimes not fast enough, and big-bang corporate transformation programs pose downside risks that are daunting.

These, however, can be the recipe for leadership.

Join us to hear AMR Research’s Bruce Richardson, Chief Research Officer, and Phil Fersht, Research Director, share research insights on how to derive exponentially greater value from transformational initiatives and how some of the leading companies are approaching the program. N.S. Bala, who heads Manufacturing SBU at Wipro, will also share insights on how some of Wipro’s clients are viewing the path toward organizational transformation and how to harness technology as a catalyst in this journey.

OnPoint-Sponsored Breakfast Roundtable

Change Management for Demand-Driven S&OP

The greatest issue to becoming demand driven is overcoming cultural change. In this session, participants will learn how to drive insights to action. Join us to hear AMR Research’s Lora Cecere, vice president of value chain services, share research on how others have driven this change transformation through sales and operations planning (S&OP). This will be followed by Rebecca Lyons of Johnson & Johnson sharing insights on how to drive supply chain excellence through the educational and training. Robert Burrows, founder of On-Point Group, will then share insights on the use of On-Point Group’s educational and analytical tools to provide senior executives with insights to lead the transformation.

SAP-Sponsored Breakfast Roundtable

Collaborative Demand and Supply Planning—Thriving in an Economic Crisis

In the current economic downturn, where you are planning across fragmented markets and distributed supply networks, is it possible to satisfy demanding customers efficiently and profitably? The answer is a resounding yes, but it requires the ability to anticipate and respond to dynamic demand and supply signals. SAP invites you to join our Breakfast Roundtable for a discussion on collaborative demand and supply planning. Come hear a panel of customers, partners, and SAP executives discuss how SAP and our partners enable customers to balance demand and supply plans and respond to network events through integrated and end-to-end demand management, sales and operations planning, and supply planning processes.

SAP-Sponsored Breakfast Roundtable

Metrics That Matter—Lowering Cost and Risk With Supply Chain Performance Management

Actively managing the performance of your supply chain has never been more important. Volatility in demand and commodity costs, regulatory requirements, and greater dependency on suppliers have significantly increased the risk of doing business. Knowing your inventory positions, delivery dates, and fill rates is not enough. You must also understand the impact of supply chain changes on total cost or cash flow and optimize supply chain effectiveness for better corporate results.

You are invited to join SAP’s Breakfast Roundtable for a discussion on supply chain performance management. Understand how companies lower cost and risk by taking a measurement-driven approach to supply chain management, while actively managing supply chain and trade risk factors.

Join the SAP Roundtable on Supply Chain Performance Management to:

• Meet SAP and BusinessObjects executives, who will be discussing industry challenges and peer best practices
• Learn about the SAP BusinessObjects solution portfolio, designed to increase supply chain effectiveness

AMR Research’s Contract Negotiation and Benchmarking Services Luncheon

Do More with Less—Restructuring Relationships to Reflect Current Market Realities

For many organizations the current economic environment has exposed gaps in their strategic supplier relationships, agreements, and sourcing processes. These gaps are revealing themselves in the form of increased costs, diminished value, and lack of flexibility, all of which impact operational performance.  Join us in this session where we will review case study materials and discuss proven strategies to optimize your supplier relationships and maximize operational performance.

BackOffice-Sponsored Luncheon Roundtable

Optimize Supply Change Management—Reduce Costs and Mitigate Risks of SCM on a Global Scale (hosted by Bruce Richardson and Tom Kennedy)

Bruce Richardson of AMR Research joins Tom Kennedy, CTO of BackOffice Associates for a discussion of the importance of the proper tools, methodologies and experience to deliver Business-Ready Data™ in an integrated Global ERP environment. Come away with tips to reduce business process interruptions and costs, by establishing these data governance and process governance standards for Global SCM.

Software AG-Sponsored Luncheon Roundtable

Show Me the Money—Extracting Value From Your Supply Chain

In today’s challenging economic climate, there’s no doubt that cash is king. Supply chain organizations are striving to bring an increased measure of both visibility and control to their operations, especially where cash and working capital are concerned. Join us to hear how leading companies are automating, measuring, and improving business processes to accelerate cashflow and unlock the value trapped in their supply chain. This session will focus on practical approaches to increase supply chain visibility and control, providing not just a dashboard, but also a steering wheel to run your operation.

IBM-Sponsored Luncheon Roundtable

The Smarter Supply Chain of the Future: The IBM Chief Supply Chain Officer Study

• Supply chains are more interdependent than ever before. The globalization of markets, supply, and operations brings challenges of cost containment, risk management, visibility, customer demands, and operational excellence.
  
• How are supply chain executives dealing with these challenges? What’s in the future? IBM asked 400 executives worldwide what they thought. The answers might surprise you.

Crossgate-Sponsored Luncheon Roundtable

SCM Agility with SAP—Increase Visibility and Reduce the Cost of Supply Chain Integration

With business networks now the primary source of competitive advantage, executives should ask themselves how they will accelerate information exchange and process collaboration with their ecosystem of suppliers and customers. Join SAP and Crossgate to learn how SCM executives are increasing visibility while reducing the cost and time of partner (B2B/EDI) integration.

Hitachi-Sponsored Luncheon Roundtable

Survey Results Unveiled: Competitive Advantage Through Market Responsiveness

Being responsive to market trends and conditions can serve as a competitive advantage. AMR Research and Hitachi Consulting will share recent research that shows what leading products companies are doing to maintain cost and service improvements while also becoming more responsive to customer needs and market conditions.

The AMR Research Knowledge Café
A Practitioner Session Targeted to Retail COOs and SVPs of Supply Chain

The Knowledge Café, hosted by AMR Research analyst Lora Cecere, is designed to deliver a structured networking experience for retailers and suppliers on a specific topic. This premier session of the Knowledge Café will be on the Use of Shopper Insights to Power Demand. We will be unveiling how leaders use shopper insights to shape demand and drive the supply chain response. Additionally, retailers and consumer products manufacturers will have a structured networking exercise, much like speed dating, to understand the unique opportunity with each retailer.
Take this survey and give us your input to discuss at the Knowledge Café.

Michael Eisner
CEO, Walt Disney Company (1984 – 2005)
Owner and non-Executive Chairman, The Topps Company, Inc.
Owner, Vuguru, a multimedia production studio

Michael D. Eisner joined The Walt Disney Company as Chairman and CEO in 1984. In 21 years at its helm, he revitalized and reinvented Disney into a full spectrum entertainment enterprise. Under his leadership, the company began implementation of a continuing series of creative growth strategies that resulted in its annual revenue rising from $1.7 billion to more than $30 billion. Michael Eisner continues to be an entertainment innovator. His investment company Tornante launched Vuguru, a studio producing original programming for the Internet, portable media devices, and cellphones.

During his stewardship, Disney animation experienced a renaissance with hits including The Little Mermaid, Beauty and the Beast, The Lion King, Toy Story, Finding Nemo, and The Incredibles. Disney also became a leader in live-action films, with pictures such as Down and Out in Beverly Hills, Three Men and a Baby, Who Framed Roger Rabbit?, Pretty Woman, The Sixth Sense, Pearl Harbor, Signs, and Pirates of the Caribbean; produced such hit TV shows as The Golden Girls, Home Improvement, Lost, Extreme Makeover: Home Edition, and Desperate Housewives; opened Disneyland Paris, Tokyo DisneySea, and Hong Kong Disneyland; expanded the existing Disney theme parks with The Disney-MGM Studios and Disney’s Animal Kingdom at Walt Disney World, Disney Studios at Disneyland Paris, and Disney’s California Adventure at The Disneyland Resort; opened first-class hotels designed by the world’s leading architects at all Disney resort sites; acquired Capital Cities/ABC, which included the ABC television network, ESPN cable networks, and equity ownership in The History Channel, Lifetime, A&E and E!; launched the SOAPnet and Toon Disney cable networks as well as Radio Disney and ESPN Radio; developed such leading Internet sites as Disney.com, ESPN.com, ABC.com, and Family.com; acquired Miramax Pictures, which produced films that won 53 Academy Awards, including best pictures for Chicago, Shakespeare in Love, and The English Patient; created Walt Disney Theatrical, which produced the hits Beauty and the Beast, Aida, The Lion King, and Mary Poppins; developed the Disney Cruise Line; and acquired the Fox Family Channel (now ABC Family), Baby Einstein, and the Muppets.

Mr. Eisner has been a leader in the entertainment industry for nearly 40 years, helping to shape this key area of the American economy.

He began his career at ABC, where he ran Daytime and Children’s Programs, putting on the air All My Children, One Life to Live, the ABC Afterschool Specials, and the Scholastic’s School House Rock series. He rose to Senior Vice President of prime-time production and development, taking the network from number three to number one with such landmark shows as Happy Days, Laverne and Shirley, Welcome Back, Kotter, Barney Miller, Starsky and Hutch, and The Mod Squad, co-created the concept of original movies for television (The Movie of the Week) and the Novel and Mini Series form (Rich Man, Poor Man and Roots).

In 1977, Mr. Eisner became President of Paramount Pictures, leading the studio to number one in box office and profitability with such films as Raiders of the Lost Ark, Saturday Night Fever, Grease, Star Trek: The Motion Picture, Reds, Heaven Can Wait, Ordinary People, Flashdance, Footloose, and Terms of Endearment.

Mr. Eisner is the author of two books, Work in Progress, which he co-authored with Tony Schwartz, about his involvement in the entertainment industry, and Camp, about the life lessons that come from leading a canoe expedition or sitting around a campfire.

Mr. Eisner graduated from The Lawrenceville School in 1960 and Denison University in 1964 with a Bachelor’s of Arts in English literature and theater. He serves on the boards of the California Institute of the Arts, Denison University, The American Hospital of Paris Foundation, The Aspen Institute, and the World Trade Center Memorial Foundation. He is also a member of both The Business Council and the Yale University School of Architecture Dean’s Council. He has established and funded The Eisner Foundation, a philanthropic organization headed by his wife of 40 years, Jane. He lives with Jane in Los Angeles and they have three sons, Breck, Eric, and Anders. Breck, a director, helmed his first major movie in 2005, Sahara.

Thom Blischok
President, Consulting and Innovation
Information Resources, Inc.

As president of innovation and consulting for Information Resources, Inc. (IRI), Thom Blischok leads the company’s strategic consulting, thought leadership, innovation, and marketing practices. A seasoned executive bringing more than 25 years of industry expertise to this role, Mr. Blischok is focused on generating even further growth for the CPG and retail consulting practices at IRI.

Mr. Blischok is the former chairman and chief executive officer of MindMeld, Inc., an Arizona-based “transformation through technology” consulting group. MindMeld is recognized for its thought leadership in successfully applying large-scale relational database technology to a number of leading retailers, such as Wal-Mart, Kmart, 7-Eleven and others.

Prior to founding MindMeld, he was executive vice president and group executive of Equifax Knowledge Engineering, the global customer relationship management division of Equifax. He has also held senior-level positions at several of the world’s most successful companies, including global chairman of the retail and distribution practice at Coopers and Lybrand Consulting; vice president and chief business scientist of AT&T Global Information Solutions; vice president, industry consulting for Teradata; and vice president, global consulting with ATT/GIS.

A recognized futurist and retail thought leader, Mr. Blischok is known around the globe for his innovative thinking and strategies to help retailers fundamentally transform their go-to-market economic models using innovative approaches to understanding the consumer with new forms of marketplace information.

Mr. Blischok holds a Bachelor’s degree in business administration from the University of Phoenix. He has been frequently published and speaks around the world on the future of retailing.

Craig C. Brown
Vice President, Technology Manufacturing Group, Director, Materials
Intel Corporation

Craig C. Brown is vice president of the Technology and Manufacturing
Group and director of Materials. He is responsible for ensuring the
availability of materials and services to meet Intel production
schedules and procurement needs of Intel employees.

Mr. Brown has broad procurement and supply chain experience in the areas
of production, direct materials, indirect materials and services, and
supply chain automation and process efficiency.

Mr. Brown is a member of the Institute of Supply Management, represents
Intel on the Center for Advanced Purchasing Board, and on the SAP
Purchasing Advisory Board.

He received a Bachelor's degree in Finance from Utah State University
and joined Intel in 1982.

Omar Khan
Senior Vice President, Strategy, Product Management and Customer Service
Samsung Telecommunications America

Omar Khan is Senior Vice President of Strategy, Product Management and Customer Service for Samsung Telecommunications America (Samsung Mobile). He is responsible for developing Samsung Mobile’s business strategies for wireless handsets, infrastructure, and business communications systems. Additionally, he has oversight of product management and customer service.

Prior to joining Samsung, Mr. Khan spent eight years at Motorola, where he most recently held the role of Vice President, Global Supply Chain for the Mobile Devices Business. In this role, he managed business operations in 36 countries.

In 2007, Mr. Khan was recognized by Crain’s Chicago Business Magazine as a “40 under 40,” which recognizes 40 talented leaders under the age of 40 in various industries and professions.

Mr. Khan holds a Bachelor’s and Master’s degree in Electrical Engineering from the Massachusetts Institute of Technology (MIT). He completed his graduate work at the Sloan School of Management in the field of System Dynamics.

Philippe Lambotte
Senior Vice President Customer Service and Logistics
Kraft Foods

Philippe Lambotte is responsible for the Customer Service & Logistics in Kraft Foods, Inc, one of the largest food company in the world and largest one in North America with a $44B turnover worldwide and $23B in North America. He led the Kraft North American supply chain within the Sales and Customer Logistics team.

Mr. Lambotte’s scope of responsibility includes both the traditional physical elements of transportation and distribution for finished goods products across all channels (direct store delivery, distributors and retailers) as well as the customer service activities from customer order management to cash collection, developing supply chain strategies together with Kraft customers, and forecasting, inventory/working capital management. Overall, his scope of responsibility includes a cost base of $1.8B and $1.4B of inventory value.

In addition to his North American responsibilities, Mr. Lambotte is also responsible for Talent Management of Logistics professional around the world at Kraft and for the Development and Implementation of Best practice in his function worldwide. He is also representing Kraft at the GS1 Global Board of Management since 2006 and is a member of the CIES Industry Supply Chain Committee.

Mr. Lambotte was born in Belgium and holds a B.S. in Electrical Engineering from University of Liege, Belgium and a M.S. degree from University of Southern California. He has been working with Kraft Foods for 21 years, and progressed in positions of increasing responsibilities in Information Systems, Engineering, Manufacturing and Strategy while living in four countries. He has travelled extensively around the world in his previous Global SVP of Customer Service and Logistics and enjoys getting to know different cultures and people. He is a change agent in his company and all the roles he held until now never existed before he was asked to create them through his career.

Before working with Kraft , Mr. Lambotte started as Project Engineer with European scope for Procter & Gamble based in Germany. Previously, he was located in California, where he was working in R&D for Siemens.

Mr. Lambotte lives in Chicago with his wife and two children.

Vance Moore
President, Resource Optimization & Innovation
Sisters of Mercy Health System

Vance Moore joined ROi in April of 2002 after 17 years in healthcare with Baxter, Allegiance, Cardinal Health and the healthcare division of the UPS Logistics Group. His career has included operational and sales roles in healthcare manufacturing, distribution, consulting, third-party logistics, and now provider operations. At ROi , Mr. Moore is responsible for leading the system-wide supply chain management functions from manufacturer to patient bedside primarily for the Sisters of Mercy Health System, based in St. Louis. ROi has gained recognition as one of the nation’s most contract-compliant group purchasing organizations. Additionally, ROi has gained international recognition by being named the Council of Supply Chain Management Professionals Innovator of the Year Award for its demonstrated results in linking the supply chain with improved patient safety. ROi was selected from a list of more than forty international nominations and finalists, including IBM, P&G, Kellogg, Dow Chemical, and HP.

Tony Prophet
SVP, PSG Worldwide Supply Chain & Partner Management
Hewlett-Packard

As the Senior Vice President for Personal Systems Group (PSG) Worldwide Supply Chain Operations at HP, Tony Prophet is responsible for overseeing PSG’s global supply chain operations, including strategy, procurement, manufacturing, and fulfillment. He is also responsible for Central Direct Procurement for all of HP, including memory, microprocessors, hard disk drives, and software. In addition, he is responsible for the strategic alliances between PSG and its primary partners.

Mr. Prophet comes to HP from United Technologies Corporation (UTC), where he held senior management positions in their Carrier Corporation and UTC businesses. Most recently, as Senior VP of Operations at Carrier Corporation, he oversaw the company’s global manufacturing, purchasing, logistic, and quality activities. He championed the globalization of Carrier’s supply chain and led a significant increase in low-cost country sourcing of components and ODM products from China and elsewhere in Asia.

Before his time with UTC, Mr. Prophet worked at Honeywell International, where he was the founding president and CEO of Honeywell Power Systems, an energy technology startup focused on environmentally friendly products and services. In recognition of his work in the energy technology field, Tony was elected to the National Academies of Science Board on Energy and the Environment.

Prior to Honeywell, Mr. Prophet was a partner with Booz-Allen Hamilton management consultants. He was a leader in the firm’s operations practice and co-founder of their Los Angeles office. He also earned the firm’s highest honor, the Professional Excellence Award.

Mr. Prophet joined General Motors (GM) right out of high school through a work/study program at the General Motors Institute (now called Kettering University), where he received his BSIE degree. After graduation, he remained with GM working at both the assembly operations in Lansing Michigan and the GM/Toyota JV (NUMMI) in Fremont, California, holding various engineering and operations positions.

Mr. Prophet also has an MBA from the Stanford Graduate School of Business, where he attended as a GM Fellow and has served on the school’s Advisory Council.

Jim Shuman
Senior Vice President of Materials Management
Genzyme Corporation

Jim Shuman is Senior Vice President of Materials Management at Genzyme Corporation, one of the world’s leading biotechnology companies. Genzyme’s products and services help patients in more than 80 countries. The company is focused on rare inherited disorders, kidney disease, orthopaedics, cancer, transplant and immune diseases, and diagnostic testing.

Mr. Shuman joined Genzyme in 1996, and has played a key role in developing the company’s materials management organization. He was involved in establishing a global standard for the company’s enterprise resource planning system, which is used to run all of Genzyme’s manufacturing plants.

In his current role, Mr. Shuman has global responsibility for the management of the purchasing, distribution, logistics, and planning functions for all of Genzyme’s business units. He oversees these functions in 10 manufacturing plants in the United States and Europe, and directs a staff of more than 150 people. He is also responsible for the Business Process Improvement (BPI) program across all of Genzyme’s manufacturing sites and functions.

Prior to joining Genzyme, Mr. Shuman spent 19 years with Digital Equipment Corporation in a number of increasingly responsible materials, purchasing, and operations roles. His responsibilities at DEC included the functional oversight of plants in the U.S. and Asia. He has a B.A. in economics from Buffalo State College.

Jay Stockwell
SVP Shopper Management & Loyalty, North America
The Nielsen Company

Jay Stockwell founded the Shopper Management practice at Nielsen in March 2008. He came to the company via acquisition of the startup company Nielsen BuzzMetrics. As EVP of Client Services for Nielsen BuzzMetrics, he was primarily responsible for sales and client service for the BuzzMetrics unit.

Mr. Stockwell started his business career in CPG at P&G in the paper division, where he worked in brand management on Pampers and Puffs. He then went home to his home state of Nebraska to work for ConAgra, serving as Brand Manager for Banquet and Marie Callendar lines of frozen food. He then moved into his current field, technology-enabled marketing services, for Catalina Marketing in the Irvine, California office, where he served for six years in business development.

In 2004 Mr. Stockwell was named head of sales for Nielsen BuzzMetrics (formerly Intelliseek), leading the sales team through the two-stage Nielsen acquisition.

Mr. Stockwell is also a Commander in the United States Naval Reserve, having served for 18 years (active and reserve) in four P-3 squadrons as a Naval Flight Officer. On active duty, his squadron tracked Soviet submarines in the North Atlantic and Mediterranean during the latter years of the Cold War. After a three-year teaching assignment at the U.S. Naval Academy, Mr. Stockwell then entered the reserve program where for 12 years he was involved in counter-narcotics operations in the Caribbean. He is currently serving as a Blue and Gold officer for the States’ Naval Academy, interviewing and counseling prospective midshipmen in Laguna Niguel, California, where he lives with his wife Betsy and son George.

Mr. Stockwell has a BS in Finance from the University of Nebraska at Lincoln and holds an MBA in Marketing from George Washington University, Washington DC.

David Aquino
Research Director
AMR Research

David Aquino is a research director in AMR Research’s Cross Industry and Human Capital Management Service. He is responsible for the research and analysis of market trends and developments in organizational design, talent management, and organizational performance management with a focus on the broad spectrum of enabling technology that supports Supply Chain, IT, and HR leadership. David also conducts research on supply chain research focused on the apparel and footwear industry.

Before joining AMR Research, David was the vice president of supply chain at Aramark Uniform and Career Apparel, where he was responsible for developing the process, organization, and proprietary supply chain technology to support the direct sale apparel organization and several key integration efforts between the three operating divisions.

Prior to Aramark, David was the vice president of supply chain at AAi. Foster Grant, Inc.

David earned his BS in marketing from Syracuse University and his MBA from Fordham University. He is certified in production and inventory management from the Association for Operations Management (APICS).

Michael Burkett
Vice President
AMR Research

Mike Burkett is regarded as the leading expert in product lifecycle management (PLM), having co-authored the first industry publication that defined the market. As the vice president of AMR Research’s Industry Value Chain Strategies team, Mike draws on more than 15 years of experience introducing and supporting products from concept to end-of-life.

Over the past eight years at AMR Research, Mike, a Six Sigma Master Blackbelt, has conducted a variety of research on software developments and business issues. He currently focuses on product management and innovation, and specializes in value chain issues that are specific to aerospace and defense companies.

Prior to joining AMR Research, Mike worked as a senior manufacturing engineer at The Foxboro Co. Prior to Foxboro, Mike was a motion control applications engineer for EG&G.

Mike is a member of the Product Development Management Association (PDMA) and the Society of Manufacturing Engineers (SME). He has been quoted in numerous trade publications and in Fortune and The Wall Street Journal.

Mike holds a BS in manufacturing engineering technology from Wentworth Institute of Technology and an MBA from Babson College.

Lora Cecere
Vice President, Consumer Products
AMR Research

Lora Cecere is a Vice President, Consumer Products at AMR Research. She is responsible for the research and analysis of market trends and developments in consumer products and retail. Prior to her current role, Lora was a research director on AMR Research’s supply chain team.

Before joining AMR Research, Lora held progressive roles in corporate marketing, product marketing, and sales at Manugistics and Descartes Systems Group. Prior to her tenure in the software industry, Lora worked in logistics, engineering project management, procurement, new product launch, and manufacturing operations for Procter & Gamble, Kraft General Foods, Clorox, and Dreyer’s Ice Cream. She also spent two years at Gartner, where she was a supply chain analyst.

Lora received her BS in chemical engineering from the University of Tennessee and her MBA from the Wharton School of Business at the University of Pennsylvania. She has also completed postgraduate studies in organizational development at Georgetown University.

Tony Friscia
President and CEO
AMR Research

Tony Friscia founded AMR Research in 1986 with a vision of creating industry-specific research that the world’s leading companies could use to leverage technology and to shape current and future business strategies. Today, this vision has become a research advisory firm recognized for its ideas, objectivity, quality of research, and positive impact on clients’ businesses. As president and CEO, Tony oversees all research and client service strategy.

During the past 20 years, Tony has significantly expanded the breadth and depth of coverage for AMR Research, enabling the firm to become one of the leading providers of business research as well as domain experts within the industrial, retail, consumer goods, and life sciences industries.

Under Tony’s leadership, AMR Research was instrumental in defining the manufacturing execution systems market and creating the Manufacturing Execution Systems Association (MESA). He also collaborated with PRTM to create the Supply Chain Operations Reference (SCOR) model and establish the Supply Chain Council to drive consensus among large organizations on how to develop and execute supply chain strategies. Today, both of these associations continue to exist as successful non-profits serving the industry.

Prior to founding the company, Tony held a variety of management positions with technology product companies as well as leading market research and consulting firms. He started his career at IBM in the Systems Communications Division.

Tony is a featured speaker at leading industry conferences and has been widely published within business and trade publications. He has been interviewed by the international business and trade media, as well as CNN and CNBC, for his opinions on the future of the technology industry.

Tony is a graduate of Vassar College.

Dennis Gaughan
Vice President
AMR Research

Dennis Gaughan brings over 15 years of experience in corporate information technology and software product marketing to his role as vice president at AMR Research. Dennis, a member of the market services team, focuses on IT management and service oriented architecture. He also contributes to research on governance, risk and compliance (GRC). During his tenure as an analyst at AMR Research, Dennis has lead the research for many infrastructure technologies including mobile, RFID, messaging, collaboration, integration and development tools.

Dennis re-joins AMR Research from IBM Corporation, where he was responsible for the product strategy and marketing for the Tivoli security portfolio within IBM’s Software Group. Prior to joining AMR Research, Dennis held a variety of IT management positions, including a term as senior analyst for PepsiCo. His experience running an IT organization as well as developing and supporting applications have contributed to his research expertise in IT governance.

Dennis has spoken on IT strategy, SOA and enabling technologies at several industry conferences, and is frequently quoted in the business and technology press.

Dennis is a graduate of Boston College and has completed additional course work in managing technology strategy at MIT’s Sloan School of Management.

Debra Hofman
Vice President, Supply Chain Top 25
AMR Research

Debra Hofman brings over 20 years of experience in the research and advisory business to her position as a research director at AMR Research. Her research focuses on supply chain excellence and the effective use of metrics and measures in optimizing performance. Previously, she launched and led AMR Research’s Benchmark Analytix Service, which provided company-specific supply chain performance assessments tied to the use of technology and best practices.

Prior to joining AMR Research, Debra was a partner at Benchmarking Partners, Inc. At Benchmarking Partners, she led primary research studies focused on realizing value from information technology investments. Debra also worked as a senior member of the Center for Information Systems Research at MIT’s Sloan School of Management.

Debra holds a BA in economics and environmental science from the State University of New York at Binghamton, and an MBA from New York University.

Roddy Martin
Vice President and General Manager
AMR Research

As vice president and general manager of AMR Research’s Industry Value Chain Strategies Service, Roddy is responsible for managing the company’s value chain analysis and research across all industries. Roddy researches a variety of topics including systems support to operations, IT, and manufacturing strategy. Roddy was a key contributor in the development of AMR Research’s demand-driven supply chain model. His research brings together the strategic, business, and organizational issues faced when implementing IT and enterprise architectures, processes, and applications across the value chain.

Roddy has over 27 years of experience, most recently as an executive at South African Breweries (SAB), one of the three largest brewers in the world. He held leadership roles in SAB's World Class Manufacturing program and the Strategic Corporate Change Management program. Prior to SAB, Roddy worked for ISCOR (Iron and Steel Manufacturers) as a technician and millwright in production operations. He also worked for G.H. Marais and Partners, an electrical and electronic engineering consulting firm.

Roddy's qualifications include a millwright trade, a technician’s diploma, and a BS in electrical engineering from the University of Pretoria, South Africa.

Wayne McDonnell
Research Director, Life Sciences
AMR Research

Wayne McDonnell brings 18 years of experience to his role as Research Director, Life Sciences. He is responsible for research across the life sciences and healthcare value chain, including the pharmaceutical, biotech, medical device, wholesale, and hospital industries. Wayne’s specific focus is on manufacturing, quality, and product supply management across these industries.

Wayne joins AMR Research from Stryker Biotech where he held the position of Director of Global Supply Chain. He provided leadership to a global supply chain organization that delivered long-term global strategies for supply chain management, strategic sourcing, packaging and distribution. Prior to Stryker Biotech, Wayne held various roles in operations and materials management with Merck. His experiences at Merck included chemical plant operations, capital projects planning, supply chain management and global procurement.

Wayne earned his Bachelor’s Degree in chemistry from Bucknell University and his MBA from Rutgers University.

Hussain Mooraj
Vice President, Healthcare & Life Sciences
AMR Research

Hussain Mooraj brings more than 15 years of experience in manufacturing, supply chain, life sciences consulting, strategy consulting, strategic marketing, and technology consulting to his role. He works closely with executives from companies across the healthcare value chain (manufacturers, wholesalers, pharmacies, payers, and providers) advising them on business strategy and technology best practices.

Before this position, Hussain worked as a senior corporate strategic consultant at CP&S, a non-profit medical device manufacturer. In this position, he analyzed the medical device and contract manufacturing industries. Hussain also worked as an engagement lead at Internet strategy consultant Zefer Corporation. While there, Hussain helped Fortune 500 companies develop their B2B and Internet marketing strategies.

In addition, Hussain founded two global textile companies, Unicorn International and First Textiles Ltd. where he was responsible for manufacturing & sourcing, new product development, and global sales and marketing.

Hussain earned his BS in textile management, with honors, from Clemson University/Textile University of Pakistan. He also holds an MS in information systems, an MBA, and a graduate certificate in supply chain management from Northeastern University.

Jim Murphy
Research Director
AMR Research

Jim Murphy brings hands-on experience in enterprise content management and collaboration to his current position as a research director at AMR Research. Jim is responsible for leading the research activities around information infrastructure, which includes knowledge management, content management, enterprise portal technology, search and retrieval, e-learning, and collaboration. Jim works with software vendors in devising marketing and product strategies and tracks market trends to assess the competitive landscape. He was also instrumental in developing AMR Research’s customer portal and many of the firm’s internal knowledge management best practices.

Having worked at AMR Research since 1996, Jim has held various positions in the IT, marketing, editorial, and research departments. As director of publications, he was responsible for building the company’s content management strategy, including the design, creation, editing, publishing, and distribution of thousands of print and electronic reports and articles per year. Prior to joining AMR Research, Jim taught English literature at a number of New England colleges and high schools.

Jim has written and published numerous articles on a broad range of technology topics, and has been quoted in numerous trade and top-tier publications, including The Wall Street Journal, the New York Times, the Boston Globe, the Financial Times, and Reuters.

Jim received his BA from the College of the Holy Cross and his MA from Boston College.

Kevin O’Marah
Chief Strategy Officer
AMR Research

As chief strategy officer for AMR Research, Kevin O’Marah brings a unique blend of intellectual prowess, practical business experience, and energy to AMR Research’s clients. During his nearly seven years with the firm, Kevin has worked with hundreds of companies on manufacturing, product lifecycle management (PLM), and supply chain strategy.

Kevin launched AMR Research’s PLM practice, and is a seminal author on PLM, having been included in over 100 articles defining the application's footprint, business impact, and market dynamics. He has also contributed to the firm’s definition and coverage of demand-driven supply networks (DDSN), having authored several reports, including the AMR Research Supply Chain Top 25, defining the link to business operating metrics. He was named an AMR Research Fellow in 2002.

Prior to joining AMR Research, Kevin worked on supply chain projects in a variety of industries including telecommunications, semiconductors, and chemicals. As a vice president at Oracle Corporation, Kevin focused on supply chain and product data management strategy. He spent several years with Gemini Consulting, now part of Ernst & Young (GCE&Y), working with manufacturing companies on supply chain and product strategy. He worked with Mercer Consulting in London and Company Assistance Limited in Warsaw earlier in his career.

A graduate of Boston College, Oxford University, and Stanford Business School, Kevin frequently speaks at industry events and executive conferences, where he is noted for his dynamic and engaging style. He is a widely published author and has been quoted in numerous business publications including The Financial Times, Fortune, BusinessWeek and The Wall Street Journal.

Bruce M. Richardson
Chief Research Officer
AMR Research

Bruce Richardson brings more than 27 years of experience to his current role as chief research officer at AMR Research. Bruce has spent most of his career analyzing the software industry with a distinct emphasis on ERP and supply chain. Since joining AMR Research in 1988, he has been responsible for spearheading new market coverage and contributing to the company’s analysis of leading market trends in areas such as ERP, supply chain management, service-oriented architectures, software-as-a-service, software appliances, and virtualization and visualization.

Bruce is a sought-after public speaker, having lectured and presented worldwide on the firm’s behalf nearly 500 times in more than 20 countries. He has covered and analyzed SAP since 1991 and made many early market predictions that have been realized, such as the rise of the advanced planning market and the evolution of MRP to ERP. Bruce also coined the term MES early in his role at AMR Research when he was responsible for all the written research that came from the firm.

One of his primary responsibilities today is to write the lead research piece for First Thing Monday, a weekly publication that reaches more than 38,000 subscribers in 95 countries. FTM has quickly become a must-read for people interested in the future of software.

Prior to AMR Research, Bruce held senior marketing management positions within the software and networking industries. He is an active member of the Boston College Technology Council.

Bruce graduated cum laude from Boston College.

Stephen Stokes
VP, Sustainability and Green Technologies
AMR Research

Dr. Stephen Stokes brings over 20 years of experience working at the interface of climate change, research, teaching, and consultancy to AMR Research. His primary responsibility is guiding companies in understanding risks and exploring opportunities presented by the challenges of climate change and sustainability. Stephen additionally contributes to aspects of research and advisory services in the mining and industrial chemicals sectors.

Before joining AMR Research, Stephen worked as a Resources and Environmental Manager at Perry Resources Ltd. He also served as CEO and Executive Director at Andrew.Stewart Holdings Ltd, which provides advisory, IT solutions, planning, and carbon management services to business interests and local government in Australasia.

Stephen earned his MSc in Earth Sciences from the University of Waikato, his MBA from the University of Auckland, and his Doctorate in Climate Change and Applied Physics from the University of Oxford. Stephen remained at Oxford for much of the earlier portions of his career where he researched, consulted, and taught on the Environment Change and Management program and other interdisciplinary programs.

Noha Tohamy
Vice President
AMR Research

As a vice president on AMR Research’s Market Services team, Noha Tohamy is responsible for the research and analysis of market trends and technologies in supply chain risk management, strategic network design, inventory management and optimization, demand planning and collaborative forecasting, and price management and optimization.

Prior to that, Noha served as a principal analyst at Forrester Research, where her coverage areas included global supply chain management, trade management, inventory management, transportation management, collaborative demand planning, price optimization and others. Before Forrester, Noha held various senior management and technical positions at supply chain technology vendors including Syncra Systems, ProfitLogic, Logistics.com and The Sabre Group.

Noha is currently an adjunct professor at Emmanuel College, where she teaches operations and supply chain management. She is a frequent lecturer on global supply chain management topics at MIT’s Sloan School of Management and Georgia Tech’s Supply Chain and Logistics Institute.

Noha graduated from Emory University with a BS in mathematics and from Georgia Institute of Technology with a MS in operations research with a focus on optimization.

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