 Enterprise Application Strategies |
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Improve Relationship Management To Improve Outsourcing Returns
Monday, March 22, 2004
Lance Travis |
The number of companies outsourcing parts of their IT organization will grow 50% in the next two years, AMR Research survey data reveals. However, customers are not getting the most out of outsourcing. Companies that have a strong partnership with their outsourcing service that is built on shared goals will benefit more than companies in outsourcing relationships used solely to maximize savings.
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