Very few companies go to SAP to buy tactical or best-of-breed applications. If they choose SAP as their vendor, they have generally bought into the idea of deploying a broad, single vendor business suite. For large organizations, this is typically a multiyear, multimillion-dollar effort to transform the business. It may seem like executives who have bet their company, and probably their career, on a project like this ought to be closely following what SAP is doing, but very often we find these executives don’t pay much attention after the contract is signed.

AMR Research® is a registered trademark of AMR Research, Inc.