 Supply Chain Planning and Execution |
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Service-Level Breakthrough: A Case Study in Service Parts Planning
Thursday, March 06, 2008
William McNeill, John Fontanella |
This article shares insights on how Subaru of New England implemented a service parts planning solution that resulted in service levels improving from 70% to 96%, while at the same time reducing parts inventory. Benefits spanned all parties involved and improved levels of trust between dealers and the company.
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