|
The Shifting Sands of the CRM Landscape
Wednesday, September 21, 2005
Robert Bois |
Consolidation in the customer management vendor market, and the emergence of Software as a Service (SaaS) as a viable delivery model for CRM have created a new vendor landscape. Although this phenomenon has left buyers sizing up some moving targets, it will ultimately benefit software buyers.
|
 | AMR Research clients, please login.
This document is available to AMR Research clients only. If you would like further information about how to become a client, please contact info@amrresearch.com. |
© Copyright 2005 by AMR Research, Inc.AMR Research® is a registered trademark of AMR Research, Inc. |
