Jul 22, 2009
Market Service: Enterprise Performance Management
2009 Executive Guide to Selecting BI/PM Service Providers
John Hagerty, Dana Stiffler
Service providers offer a plethora of BI and PM services that incorporate sophisticated methodologies and packaged offerings. What buyers value highly are nuts-and-bolts technical skills that mesh with their chosen technical architecture. They also continue to want it their way on their terms.
May 21, 2009
Market Service: Global Business and Outsourcing Services
Gauging the Potential of IBM's Business Analytics and Optimization Initiative
Dana Stiffler, John Hagerty
What if you could bring the brain power of the team behind IBM's Deep Blue computing initiative inside your company? Applying Kasparov-crushing analytics to the supply chain, customer data, and product development is the hook behind the company's newest service line, Business Analytics and Optimization (BAO). Is launching a new service under current market conditions ill-advised, or is IBM getting out in front of an information services monster market?
Dec 13, 2006
Market Service: Global Business and Outsourcing Services
HP To Acquire Knightsbridge, Shifting From First to Fourth Gear on BI Services
Dana Stiffler, John Hagerty
HP is acquiring Knightsbridge, a Chicago-based business intelligence (BI) and information management consultancy. Knightsbridge has crucial BI, data warehousing, and information management skills that will give HP a leg up on marketing BI and performance management services in North America.
Nov 15, 2006
Market Service: Global Business and Outsourcing Services
Accounting Firms Get Back Into the Consulting Game
Dana Stiffler, Mark Hillman, John Hagerty
In the years since the market implosion that crushed Enron and Arthur Andersen and gave us The Sarbanes-Oxley Act of 2002 (SOX), the remaining Big Four accounting firms have for the most part stuck to their financial advisory and independent auditing. But for the past 12 to 18 months, there's been a distinct resurgence of business and operational consulting in the three firms that sold off those businesses years ago: Ernst & Young, KPMG, and PricewaterhouseCoopers.
Sep 21, 2006
Market Service: Global Business and Outsourcing Services
Addressing the SAP Skills Crunch: Handicapping BW Consultants
Dana Stiffler, John Hagerty
As overall spending on BI and performance management initiatives grows and product companies push to standardize on ERP, the SAP BW skills crunch is intensifying. Companies that aren't prepared-i.e., that don't have established relationships with an SAP service provider partner or two-will end up training BW consultants on their own dime and save less on offshore BW initiatives.
Aug 31, 2006
Market Service: Global Business and Outsourcing Services
An Executive Guide to Selecting BI and Performance Management Service Providers
Dana Stiffler, John Hagerty
The shifting nature of business intelligence and performance management initiatives makes it operationally difficult and financially punitive to recruit and maintain resources in house. AMR Research interviewed 22 service providers with dedicated BI and performance management practices, assessing each practice's focus, skills composition, and approach to global delivery.
Jun 22, 2006
Enterprise Application Strategies
BI and Performance Management Get Some SaaS
John Hagerty
With customer interest in SaaS and on-demand models for BI and performance management on the rise, different business models are emerging. We do expect some shifting, though, as customers try out options available to them.
Jun 15, 2006
Market Service: Knowledge and Content Management
Microsoft TechEd: Office as Business Platform
Jim Murphy, John Hagerty
Our long-held contention that Microsoft Office is evolving into a platform is coming to fruition; Microsoft is clarifying Office's intended role as a platform for building and extending business applications, largely using Office's near ubiquity to make vital business processes more relevant and accessible to more people.
Feb 9, 2006
Market Service: Global Business and Outsourcing Services
Defining Your Measurement Strategy, Part IV: Seeking Professional Help
Dana Stiffler, Debra Hofman, John Hagerty
In this final installment of our series on performance improvement, we look at where third-party service providers play a role in helping with these initiatives. They are complex projects, and for any of the three stages there are consultants ready to step in to help with planning and execution. Just remember that the overall initiative has to be led and owned by you, the client.
Sep 21, 2005
Market Service: Global Business and Outsourcing Services
Global Delivery Finds Its Way to Enterprise Performance Management Engagements
Dana Stiffler, John Hagerty
EPM tools and applications are the next big consulting and systems integration bet, with every dollar of license revenue generating multiple dollars in services spend. The crucial difference between the ERP and EPM services boom? Projects are incorporating global delivery to a much greater extent, keeping the software-to-services ratio and overall project costs more palatable to users.