Jan 20, 2010
Market Service: ERP
Reintroducing an Old Friend: SAP Standard Support
Derek Prior, Jim Shepherd
When SAP reintroduced a standard support service on January 14, 2010, you could hear the shouts of "Yippee!" in every language across the globe. But what impact will SAP Standard Support really have on loyal SAP customers that currently have SAP Enterprise Support?
Dec 22, 2008
Market Service: Global Business and Outsourcing Services
Axon Acquisition Puts HCL in the SAP Big Leagues
Dana Stiffler, Derek Prior
Top-five Indian IT company HCL Technologies has finalized its £441M ($678M) acquisition of UK-headquartered Axon Global, the largest independent SAP consultant-integrator in the world. From a head count and revenue perspective, the acquisition admits HCL to the ranks of the Top 10 SAP service providers, with a combined SAP consulting and support capability that is 60% larger than its closest India-based competitor, Tata Consultancy Services.
Sep 29, 2008
Enterprise Application Strategies
SAP Outsourcing: Standardized Service Pays Off at Edwards
Derek Prior, Phil Fersht
Many AMR Research clients struggle to get their SAP outsourcing deals to work the way they were actually intended. For this reason alone, finding examples of companies that are satisfied with their SAP outsourcing situations can be difficult. One exception is Edwards, which provided AMR Research with an insightful case study on how to deploy SAP operations in an impressive, standardized way.
Mar 24, 2008
Market Service: Global Business and Outsourcing Services
Finding the Right Consultant for SAP Upgrades: The Guinea Pig Era Is Over
Dana Stiffler, Derek Prior
Justifying and planning upgrades to SAP ERP 6.0 has been a particularly hot topic over the past year. The follow-up conversation about planning and executing the project was somewhat problematic until recently because the number of service providers with strong upgrade experience on 6.0 was limited. This, however, is no longer the case.
Jul 7, 2005
Market Service: Global Business and Outsourcing Services
Cordys Creates a Storefront for Its Application Development Platform
Derek Prior, Nigel Montgomery, Guy Dunkerley
Netherlands-based Cordys has launched a separate company called bizzApps that will build specialized business applications on the Cordys application platform, leaving Cordys to tighten its focus on enhancing the underlying platform.