Mar 10, 2010
Market Service: Global Business and Outsourcing Services
The Viability of Platform BPO and Supply Chain Services: A Discussion With Tata Consultancy Services' Abid Ali Neemuchwala
Dana Stiffler
Abid Ali Neemuchwala heads Tata Consultancy Services' global BPO business. He's been tasked with growing the business to $3B over the next five years. Our conversation focused on what's new and compelling in business process outsourcing (BPO), including platform-based BPO and other alternative delivery models, as well as the burgeoning supply chain BPO market.
Mar 1, 2010
Retail Strategies Service
Retail 2010 Outlook: The Year Supply Chains Become Value Chains
Mike Griswold
Did you inherit your current supply chain? Want to shift your focus from a "cost-centric," physical supply chain to a "customer-focused," value chain designed to improve cycle time for new products, support sustainability initiatives, and make intelligent tradeoff decisions? I'll share insights on how to define value in a value network, identify the key drivers of value chain transformation, and provide thoughts on how to navigate the ever-present change management aspects.
Feb 23, 2010
Retail Strategies Service
Retail Assortment Management Leaders and Contenders-Evaluation Insights Revealed
Kevin Sterneckert
Many retailers are reacting both to a changing customer and to the need to avoid a repeat of 2009 by investigating how to improve their merchandise assortments. Which applications can help? This Report highlights the leading assortment management vendors and provides a six-step process for selecting the best provider.
Feb 11, 2010
Market Service: Manufacturing Operations
EH&S Content: A Foundational Component of Green Product Supply Networks
Simon Jacobson
Green supply chains are here, with product-specific environmental information transparency expected to increase dramatically in the next three years. Environment, health, and safety (EH&S) plays a crucial role in delivering key information content. Companies seeking to use environmental compliance as an embedded differentiator in their supply networks must shift from inside-out, reactive EH&S content management processes to outside-in orchestration, overcoming significant hurdles along the way.
Feb 10, 2010
Industry Value Chain Strategies Service
The Expected and Unexpected: Up Close With Supply Chain Centers of Excellence
Allen Johnson, Jane Barrett, Ken Ruggles
Much like the supply chains it supports, a center of excellence's organizational placement and objectives might well be shaped by a company's need for efficiency or agility. Recent research validates that form and function are best aligned with sponsors' demand-driven orientation.
Feb 8, 2010
Retail Strategies Service
Preview: Retail Assortment Management Leaders and Contenders
Kevin Sterneckert
A changing consumer and the intent to avoid a repeat of 2009 have led many retailers to investigate how they'll improve their merchandise assortments. Which applications can help? We will soon publish a report that highlights the leading assortment management vendors and offers a six-step process for selecting the best one.
Feb 8, 2010
Retail Strategies Service
Top Technology Trends in the Apparel Market: The Fourth Annual Apparel Research Study and Analysis
Janet Suleski, David Aquino, Lucie Draper
As economic conditions moderated in late 2009, apparel companies planned to loosen budget belts for this fiscal year-but only slightly. This Report provides insight to apparel executives about where their peers will be placing their IT bets as they look ahead to improved consumer spending patterns while still dealing with competitive, economic, and global market realities.
Feb 2, 2010
Retail Strategies Service
2010 NRF: BIG Show Breeds Cautious Optimism
Mike Griswold
Great weather (that is, for New York City in January) and record turnouts made the 2010 National Retail Federation's Retail BIG Show a huge success. With a slowly recovering economy and increasing consumer confidence, four signals emerged that will shape 2010 retail initiatives.
Feb 2, 2010
Sustainability Strategies
Nine Sustainability Trends To Watch Out For
Hiranya Fernando
At the end of last year, AMR Research shared our sustainability outlook for 2010 as part of a discussion with the Sustainability Peer Forum. We highlighted broad themes such as increased regulations and reporting, green jobs growth, and the proliferation of eco-labels. Six weeks into the new year, here are some more specific predictions and trends worth paying attention to in 2010.
Jan 20, 2010
Market Service: ERP
Reintroducing an Old Friend: SAP Standard Support
Derek Prior, Jim Shepherd
When SAP reintroduced a standard support service on January 14, 2010, you could hear the shouts of "Yippee!" in every language across the globe. But what impact will SAP Standard Support really have on loyal SAP customers that currently have SAP Enterprise Support?