Mar 17, 2010
Market Service: Global Business and Outsourcing Services
AMR Research 2009 Deal Review Data: Supply Chain Consulting Bounces Back, Outsourcing Quieter
Dana Stiffler
Where were manufacturers and retailers spending on consulting and outsourcing engagements in 2009, and what can we expect for 2010?
Mar 10, 2010
Market Service: Global Business and Outsourcing Services
The Viability of Platform BPO and Supply Chain Services: A Discussion With Tata Consultancy Services' Abid Ali Neemuchwala
Dana Stiffler
Abid Ali Neemuchwala heads Tata Consultancy Services' global BPO business. He's been tasked with growing the business to $3B over the next five years. Our conversation focused on what's new and compelling in business process outsourcing (BPO), including platform-based BPO and other alternative delivery models, as well as the burgeoning supply chain BPO market.
Feb 26, 2010
Market Service: Product Innovation and PLM
A Fragile Global Product Development Process Is a Risk to Business Growth Strategy
Michael Burkett
Manufacturers are betting their futures on expanding into new and emerging markets, but without a robust global product development process, this business goal will fail. Our research shows that two-thirds of companies are concerned about gaps in this process that's so critical to business success.
Feb 11, 2010
Market Service: Manufacturing Operations
EH&S Content: A Foundational Component of Green Product Supply Networks
Simon Jacobson
Green supply chains are here, with product-specific environmental information transparency expected to increase dramatically in the next three years. Environment, health, and safety (EH&S) plays a crucial role in delivering key information content. Companies seeking to use environmental compliance as an embedded differentiator in their supply networks must shift from inside-out, reactive EH&S content management processes to outside-in orchestration, overcoming significant hurdles along the way.
Feb 8, 2010
Retail Strategies Service
Top Technology Trends in the Apparel Market: The Fourth Annual Apparel Research Study and Analysis
Janet Suleski, David Aquino, Lucie Draper
As economic conditions moderated in late 2009, apparel companies planned to loosen budget belts for this fiscal year-but only slightly. This Report provides insight to apparel executives about where their peers will be placing their IT bets as they look ahead to improved consumer spending patterns while still dealing with competitive, economic, and global market realities.
Feb 1, 2010
Market Service: Product Innovation and PLM
The Toyota Recall: Lessons on Product Innovation and Global Supply Chain Risk
Michael Burkett, Mickey North Rizza
Toyota's recall of more than two million vehicles for a suspected accelerator defect is having massive business implications. Even though the root cause of the problem has yet to be validated publicly, there are still lessons to be learned about the impact of new product innovation on supply chain risk for any manufacturer seeking global expansion while simultaneously reducing new product time to market.
Jan 29, 2010
Market Service: Product Innovation and PLM
Supply Chain Adding Value Early in Product Development
Michael Burkett
The new year is starting off with manufacturers excited about growth through profitable innovation. My early conversations with manufacturers from multiple industries indicate a strong desire to integrate innovation and operations excellence. The recessionary lessons of 2009 aren't lost, even as the opportunities of 2010 are apparent. Supply chain practitioners are anxious to partner with product development early to add value while also managing complexity.
Jan 20, 2010
Market Service: ERP
Reintroducing an Old Friend: SAP Standard Support
Derek Prior, Jim Shepherd
When SAP reintroduced a standard support service on January 14, 2010, you could hear the shouts of "Yippee!" in every language across the globe. But what impact will SAP Standard Support really have on loyal SAP customers that currently have SAP Enterprise Support?
Jan 20, 2010
Enterprise Application Strategies
MDM Service Provider Profile: Hub Solution Designs
Bill Swanton
Hub Solution Designs' name says it all: It focuses on helping companies figure out what they need for MDM governance and process, selects the technology, and architects it for an appropriate data hub. References we spoke to valued the boutique MDM firm's experience and found the relationship highly productive. This profile is a part of AMR Research's coverage of the MDM landscape.
Jan 6, 2010
Enterprise Application Strategies
MDM Service Provider Profile: Infosys
Bill Swanton
Infosys Technologies' master data management (MDM) practice is clearly focused in a few industries, including high tech, life sciences, retail, and financial services. It has a broader experience with the Oracle and IBM products, which is consistent with its industry focus. This profile is a part of AMR Research's coverage of the MDM landscape.