Careers at AMR Research

Why did you choose to work at AMR Research?

I chose AMR Research because of its depth of coverage and historical roots in supply chain. AMR Research is in a unique position to be the advisor to organizations that have a supply chain emphasis. I look at my time here at AMR Research as a sort of graduate school that gives me a solid industry-wide look at issues that I think are important.

What is the most challenging aspect of your job?

The biggest challenge as a director is to ensure that the Peer Forum is a member-led program and that each interaction, whether teleconference or face-to-face meeting,provides value to the membership. It is my responsibility to ensure members interact with other members, versus looking to AMR Research to deliver content.

What is the most rewarding aspect of your job?

My rewards come through servicing external and internal clients. Externally, I like helping Peer Forum members become more sophisticated business people through our teleconference and summit education and dialogue. Peer Forum clients express appreciation for the interactions, and prospects join because they can relate to the agenda.Internally, I like knowing that I am offering a valuable product that the sales team is confident to be selling, and I like knowing I can support the research arm of the business.

Describe your current role at AMR Research.

I assist IT, operations, and procurement executives in structuring and negotiating software license, system implementation, and business process outsourcing agreements, with specific focus on mitigating long-term business and financial risk and realization of significant reductions in total cost of ownership.

Why did you choose to work at AMR Research?

It gave me the opportunity to be part of a company that provides game-changing advice to IT operations executives.

What is the most challenging aspect of your job?

My biggest challenge is helping our clients navigate the ever-changing and complex nature of various elements of software licensing and implementation services.

What is the most rewarding aspect of your job?

Helping our clients structure best-in-class agreements while creating positive,long-lasting business relationships with vendors is the most rewarding aspect.

Describe your current role at AMR Research.

I lead market research to help our user clients, primarily manufacturers and retailers, solve their problems and ultimately use IT to support business goals. I also work with the application providers to advise them on the competitive landscape, go-to-market strategies, and how to best meet users’ needs.

Why did you choose to work at AMR Research?

AMR Research has a great culture, the job was very interesting, and it was an opportunity to work with a wide range of roles in our client organizations.

What is the most challenging aspect of your job?

The most challenging aspect of my job as a Research Director is getting our clients to clearly define the significant business problem they are trying to solve.

What is the most rewarding aspect of your job?

It is most rewarding when information and insights that we have collected directly help a company improve operations or business outcomes. While it is hard to measure, the gratitude from participants at the end of inquiry calls says we were really helpful and is gratifying. We help organizations solve challenges they’ve struggles with prior to working with AMR Research

Describe your current role at AMR Research.

As an Account Manager, I am responsible for all aspects of customer relations from service to contract negotiation to growth of the account.

Why did you choose to work at AMR Research?

I chose to work at AMR Research for two reasons. First, I understood the need and application of our research in the market. Secondly, it was an opportunity for me to enhance my earnings potential. What I didn’t foresee was the positive working environment and everyone’s commitment to both the customer and our collective success. I also enjoy the fact that at AMR Research we serve not only IT, but also the supply chain and operations organizations.

What is the most challenging aspect of your job?

Time management, with both service and sales responsibilities, is the most challenging aspect of the job. I need to prioritize my time in order to give the needed attention to my clients and keep customers engaged.

What is the most rewarding aspect of your job?

I have the opportunity to work with a group of extraordinarily intelligent people that are all focused on providing a high level of service to customers. The quality of our analysts make the renewal of our services easy!

Describe your current role at AMR Research.

My role focuses on educating new prospects on AMR Research’s value proposition and signing on new companies to use our research via our yearly subscription model. This is strategic sales, which often requires differentiating AMR Research from the competition and showing companies that don’t use research firms how valuable we can be. Each account requires unique preparation and planning.

Why did you choose to work at AMR Research?

I chose AMR Research because of the tremendous opportunity to take my sales experience to the next level by selling to C-level executives and selling a strategic business solution.

What is the most challenging aspect of your job?

It’s challenging to get a meeting with a retail executive and then convey our value proposition in a way that makes him or her believe our service is not a nice-to-have but rather a need-to-have.

What is the most rewarding aspect of your job?

The two most rewarding aspects are when a prospect becomes a client and when a new client conveys how valuable and informative our thought leadership has been. You know that you have worked hard and assembled all of the right pieces of the puzzle.

Describe your current role at AMR Research.

I am a client’s first point of contact for any research need. I work closely with clients to clearly understand their needs and what outcomes they are looking to achieve. I like to say that I am the research extension of the client’s team.

Why did you choose to work at AMR Research?

I was attracted to AMR Research because of its size, great people and culture, solid business track record, and our pragmatic approach to the research business.

What is the most challenging aspect of your job?

I find it most challenging to understand what my clients do, stay on top of their key business initiatives, and connect them to ongoing, relevant, and supporting resources before they know they need it.

What is the most rewarding aspect of your job?

Research is like investigative work. It is most fun when I get a challenging question, search and uncover information, and then can provide helpful information to my clients. I can learn something new everyday. I also like building great relationships with my clients and colleagues.